Qatar

CR No. 207010 5th floor Al Badiya Building , Bank Street Doha
Qatar.

Pakistan

Liberty chowk, Tariq road, Karachi

Kingdom of Saudi Arabia

RQAA2719, 2719 Prince Saad Ibn Abdulrahman Al Awal Branch Rd, 7482, Khashm Al Aan, Riyadh KSA 14257.

INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will I receive the same product that I see in the picture?

At Raad Al Mizn, we ensure that every product you receive is exactly as shown in the pictures. All our product photos are taken in-house and reflect the true quality, color, and design. If you ever feel something isn’t as expected, our support team is here to help.

Where can I view my sales receipt?

You can view and download your sales receipt from your account dashboard. Simply log in to your account, go to “My Orders”, and click on the order you’d like the receipt for. If you checked out as a guest or need assistance, feel free to contact our support team — we’re happy to help!

How can I return an item?

If you'd like to return an item, please follow these simple steps:

  1. Contact our support team within 7 days of receiving your order.

  2. Make sure the item is unused, in its original packaging, and in the same condition you received it.

  3. Our team will guide you through the return process and provide the return address.

Once we receive and inspect the item, we’ll process your refund or exchange based on your preference.

For more details, please refer to our [Return Policy] page or contact us directly.

Will you restock items indicated as “out of stock?”

We do restock many of our popular items! If a product is marked as “Out of Stock,” we recommend clicking the “Notify Me” button (if available) to receive an alert as soon as it’s back.
You can also reach out to our support team to check if a specific item will be restocked soon or if it’s a limited-edition piece.

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS